4.2
1958 reviews
Our Guests’ Experience
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Excellent Staff service and Good Location
The hotel staff provided excellent service from the moment we arrived until the check-in process was completed. The room we received was spacious, clean, and very comfortable to sleep in. The breakfast service was also impressive, with staff recommending the hotel's signature dishes. The breakfast selection was diverse. Additionally, on the ground floor of the hotel, there was a stall selling roti with curry and Thai pulled tea, which was incredibly delicious. The lounge staff in the lobby were also very attentive and provided excellent service. However, some areas could be improved. The furniture in the lobby lounge was starting to show signs of wear, and the cleanliness of the building's exterior could be better, as there were stains that affected the view, especially when looking from the 6th floor or from a room on the 20th floor. The exterior glass had water stains, and the lobby restrooms appeared old, with faded counters. Despite this, the overall lobby area looked well-maintained. If I visit Hat Yai again, I will definitely choose to stay here because I truly appreciate the excellent service, the friendly and cheerful staff, and their willingness to assist guests. The staff members who provided excellent service during my stay were Khun Methee, Khun Buts, Khun Preeda and Khun Thawatchai.
Explorer31640258215
Phuket, Thailand -
Almost perfect
Lovely staff, excellent food, good location - highly recommended. However needs refurbishing and pool is small
Experience282727
Duong Dong, Vietnam -
Clean, Spacious & Conveniently located
Enjoyed our 4 nights stay in Centara HatYai, even though there is a slight inconvenience when my room air cond was leaking, and I had to change my room twice within two days.
Getaway56174875009
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Excellent Staycation at Centara Hatyai
Friendly and approachable staff (Roger, Charat, Meete, Somchay, Faluk and Buakham) where they assisted with directions and translations to our driver. They are always there to help when needed.
sabrinalmh99
Singapore, Singapore -
Great location and excellent service
Great location near the market, convenient shopping right downstairs. The staff is helpful - a recommended stay!
woonling28
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Perfect stay in Hatyai started in Centara Hotel
From the staff to the rooms, everything was amazing. We didn't get to try any of the amenities because we had a full agenda everyday but coming back to a clean room and comfy bed after a long day of eating and sightseeing was exactly what we needed. Will definitely stay here again if ever I'm in Hatyai.
AlongAzlina
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Great location and Room is neat and clean
The best thing about this hotel is the location, right at the prime spot where you have all the food and convenience store nearby. The hotel is a bit old but room and amenities wise are still a great and clean Centara standard. Overall, a recommended hotel to stay if you visiting Hat Yai.
sylvestersw_89
Klang -
Great Stay with Excellent Service & Convenience!
Great stay at this hotel! The environment was pleasant, and the staff were very friendly and welcoming. My room was clean and comfortable, and the morning buffet had a good selection of delicious food. The best part was that my room was ready when I arrived in the morning, making it super convenient to freshen up before heading out. Overall, a wonderful experience. I’d definitely stay here again!
shafham
Petaling Jaya, Malaysia -
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Very good location, friendly front desk staff, and clean rooms. the most impressive is front desk staff are supportive
biospirit
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Best hotel in Hatyai
Spoilt for the best breakfast spread. Good choices and mix . Staff friendly and room comfortable. Best location
hishamn0rdin
Kuala Lumpur, Malaysia -
breakfast quality drop
breakfast quality drop. not much selection and taste is not good like last time. room is ok . environment i s ok .
chinlee79
Kuala Lumpur, Malaysia -
Very good experience
Very good experience to stay here. All staffs are fast response, warm and solutive. Good experience when I went first time to Hat Yai
laharsa m
Jakarta, Indonesia -
Centara
Second time stay in this hotel. Thank you for birthday decorations and cake. Delicious breakfast included with our rooms rate. Nice location ! If got bathtub in our rooms then our trip is wonderful. If swimming pool water is warm is good for our kids.
siewly6778
Sungai Besar, Malaysia -
Great service
Customer service was great. Friendly and attentive staff. Free hand spa. Great ambience. Got free cocktail and mocktail as well. Value for money. Overall a great hotel.
dimplegandhi
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Pleasant stay
Excellent reception & concierge services. They are friendly & helpful Love the mini dining area just downstairs the hotel, sit down relax over a cup of coffee and enjoy the streets
Ryetho
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The Best Stay ever!
Worth to stay here! The most convenient hotel and good surroundings! It's a walking distance to mall and night market.
shaqien
Kuala Lumpur, Malaysia -
The best hotel in Hadyai
Overall is good. I will choose to stay in this hotel again in future. The bell boy is polite and good The hotel is clean
Goh S
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Recommended hotel to stay in hat yai
Best place so far to stay in hatyai. A bit pricey but definitely worth it. Stayed here multiple times and doesn’t disappoint
Shzshra